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Privacy Policy

Last updated: July 17, 2026

At Cristamor (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://www.cristamor.com (the “Service”).

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, and shipping address when you place an order or contact us through our forms.
• Order Information: Product selections, engraving details, shipping address, and payment information (processed securely through our payment gateways).
• Account Information: If you create an account, we store your name, email, and order history.
• Communication Data: Messages you send us via contact forms, email, or social media.
• Technical Data: IP address, browser type, device information, and browsing behavior on our website.

How We Use Your Information

• To process and fulfill your orders, including personalized engraving requests.
• To communicate with you about your orders, shipping updates, and customer service inquiries.
• To send promotional emails about new collections and special offers (only if you opt in).
• To improve our website, products, and services based on your feedback and browsing behavior.
• To prevent fraud and protect the security of our website.

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookies through your browser settings. Essential cookies are necessary for the website to function properly (e.g., shopping cart, checkout process).

Payment Security

We do not store your credit card information. All payments are processed through secure third-party payment gateways (such as PayPal, Stripe, and Shopify Pay). Your payment data is encrypted and handled according to PCI-DSS standards.

Personalized Engraving Data

When you request personalized engraving, the text you submit (names, dates, messages) is used solely to create your customized product. This data is retained with your order record for reordering purposes but is not shared with third parties.

Third-Party Services

We may use third-party services that collect information on our behalf, including:

• Payment processors (PayPal, Stripe)
• Shipping carriers (DHL, FedEx, USPS)
• Email service providers for order notifications
• Analytics tools to understand website usage

These third parties have their own privacy policies governing how they use your information.

Data Retention

We retain your order information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your personal data at any time, subject to legal record-keeping requirements.

Your Rights

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct inaccurate information.
• Deletion: You can request that we delete your personal data.
• Opt-out: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link.

Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

International Shipping

If you are located outside the United States, please note that your information will be transferred to and processed in the United States. By using our website, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@cristamor.com
• Website: https://www.cristamor.com